Terms of service

I understand the following information below is the Refund, Return, Exchanges & Shipping policies set forth by Everything Fertility and that it is my responsibility to read in its entirety. 

Refunds:

I understand Everything Fertility has a NO REFUND POLICY and does not allow refunds BEFORE, DURING or AFTER an order is processed, while in transit by USPS or after said order is delivered for ANY REASON. 

Returns & Exchanges:

I understand Everything Fertility does NOT allow returns or exchanges to any product prior to or after delivery. 

Shipping:

I understand that Everything Fertility is VIRAL on ALL social media platforms and that shipping times are extended. I am aware that Standard Shipping is 6-12 Weeks (Meaning Everything Fertility has between 6-12 weeks to have my order processed and shipped from the original date of order. Further meaning that Everything Fertility has a MINIMUM of 6 weeks and a MAXIMUM of 12 weeks from the original date of order to have the order processed and SHIPPED, NOT DELIVERED! The date the order is DELIVERED is solely dependent upon USPS. Everything Fertility’s responsibility is to SHIP the order within the designated times provided for either Standard, Express/Next Day shipped orders, and it is USPS responsibility to deliver said order.) and that Everything Fertility HAS THE RIGHT PER POLICY to take the MAXIMUM amount of time as needed to fulfill said order. And that by placing this order I am in agreement with the above written policy whether I took the time to read this policy or not.

I understand that the above was explained to me throughout the store and at checkout, BEFORE PURCHASING and that if I choose standard shipping that I am aware and agree to the extended wait time. 

I understand that if I do not want to wait the extended amount of time that follows standard shipped orders that I CAN, WILL, OR COULD HAVE CHOOSE/CHOSEN the EXPRESS/NEXT DAY SHIPPING OPTIONS PROVIDED TO ME AT THE TIME OF PURCHASE!

Express & Next Day Shipping:

I understand that Express shipped orders  will be shipped to me between a MINIMUM and MAXIMUM shipping time of 5-8 business days from the date of order (excluding holidays and weekends) pending completion of an express order questionnaire that will be emailed to me. (I understand I may receive a phone call from staff at Everything Fertility as a courtesy to complete this questionnaire.)

Express Order Potential Delay: If said express order ships LATER than 5-8 business days (due to a heavy volume of express orders that have been placed due to a SALE or PROMOTION) but no later than 30 calendar days from the original date of order, that my order is STILL considered an Express order and my express order shipping fee will NOT be refunded (Standard shipped orders take 6-12 weeks to process and ship, therefore an Express Order shipped within 30 days is STILL RECOGNIZED AND CONSIDERED AN EXPRESS ORDER BY Everything Fertility’s Policy!)

Next Day Shipping:

I understand that Next Day shipped orders will ship the immediate NEXT business day for orders placed BEFORE 5PM EST on the date of order. Next Day shipped orders placed AFTER 5PM EST on the date of order will ship the NEXT FOLLOWING business day! Everything Fertility SHIPS said order the next/following business day, HOWEVER, USPS is responsible for WHEN your next day order will be delivered!!! Shipping and Delivery are two different categories. 

Business Hours & Business Days are from 9AM-5PM EST Monday-Friday and excluding weekends and holidays.

I understand my next day order will ship pending completion of a next day order questionnaire that will be emailed to me and which must be done immediately so that my order will be shipped according to the time stated. (I understand that I MAY receive a phone call from staff at Everything Fertility as a courtesy to complete this questionnaire.)

Express & Next Day Order Verification:

I understand that ALL Express/Next Day shipped orders MUST be verified before shipping by responding to an emailed questionnaire sent to me before my order is shipped for my protection and to reduce “friendly fraud.” I understand that this questionnaire will be emailed to me within 5-8 business days for Express Shipped orders if the order is expected to ship within 5-8 business days, and for Next Day Shipped orders this questionnaire will be emailed to me the same day my order was placed if said order was placed before 5PM EST on the original date of order, OR it will be emailed to me the following business day if said order was placed AFTER 5PM EST on the original date of order. I understand it is my responsibility to check my email for said questionnaire. 

I understand that FAILURE to verify my Express/Next Day shipped order by responding to the Express/Next Day shipped order verification/questionnaire email sent by Everything Fertility that this failure will result in a delayed shipment OR a cancelled order. I understand that if I REFUSE to verify my Express/Next Day shipped order simply because “I don’t want to verify.” Or “I shouldn’t have to verify.” Or FOR ANY OTHER REASON, that my order will be cancelled WITHOUT A REFUND.

Order Cancellations:

I understand that for ANY reason that I decide that I would like to cancel my Standard, Express, or Next Day Shipped Order BEFORE, DURING, or AFTER delivery that I will NOT receive a refund.

Disputed Orders:

I understand that if I file a dispute with my bank BEFORE my order has fully processed within Everything Fertility’s Standard, Express or Next Day Shipping processing time, DURING Everything Fertility’s Standard, Express or Next Day Shipping processing time, or AFTER Everything Fertility’s Standard, Express or Next Day Shipping processing time (while in transit or full delivery BY USPS of said order placed) that I will NOT BE REFUNDED.

I understand that Everything Fertility has the RIGHT to take Civil Action against me for violating the terms of the agreement which I agreed upon when I placed the order. I understand that by placing said order(s) that the order placed, constitutes an agreement between myself and Everything Fertility (whether I took the time to read the shipping & refund policies or not.)

Respect Towards Staff & Everything Fertility As A Brand:

I understand that if I am AGGRESSIVE, RUDE, DISRESPECTFUL, HATEFUL, COMBATIVE, UNCOOPERATIVE, OR THREATENING towards Everything Fertility as a business & towards its staff via all forms of communication, that my order WILL BE CANCELLED WITHOUT A REFUND and that I will be banned from shopping with Everything Fertility. I understand Everything Fertility has the right to operate within a safe & respectful environment, and that by shopping with Everything Fertility it is my responsibility to uphold a safe & respectful environment, to include communication in regard to my order. And that if I fail to uphold this obligation I willingly and willfully forfeit my right to receive my order or have my order refunded by my financial institution. 

Contact/Communication With Everything Fertility: 

I understand, that if I have questions or concerns about my order placed, that I am to contact Everything Fertility by email at everythingfertility@icloud.com immediately by sending (1) email with my full name and order number, and that I should allow 24-48 hours for a response before sending another email. I understand that I am forbidden from communicating about my order on social media, and that by doing so I will be blocked from said social media and my order will be cancelled without a refund. 

Updated/Updating Refund & Shipping Policies:

Everything Fertility strives to provide the best service to its customers, which includes informing our customers of our shipping and refund policies and terms of agreement. At times Everything Fertility MAY need to update, edit, change, add or completely remove certain aspects of our written store policies. When doing so the “Date” this change took place will be listed at the bottom of our policies. If in fact any of the above has occurred after the customers order has been placed, the customer is still held liable to the updated terms within Everything Fertility’s store polices effective immediately. And such updates, edits, changes, additions or completely removals of certain aspects of our written store policies does not exclude the customer from its current policies and terms. The customer can and is responsible for checking store policies frequently or daily if concerned about possible updates within policy after their order has been placed. However, just like many businesses Everything Fertility reserves the right to make necessary changes to our policies to protect the brand, its customers and to ensure the best service possible.